Talk to a real
human, not a bot.
Whether you're stuck on a question, sorting out a refund, or writing a story about us — pick the channel that fits and we'll get back to you fast.
Customer support
Questions about your subscription, the app, or your test prep — we read every message.
support@drivings.comReplies within 1 working day
Help centre
Search hundreds of articles on cancellations, refunds, account access and test logistics.
Browse the help centreInstant answers, 24/7
Press & partnerships
Media enquiries, interview requests, partnership ideas — for everything non-support.
press@drivings.comReplies within 2 working days
Support hours
Monday to Friday, 9am–6pm. We're closed on public holidays — messages still arrive, we just reply on the next working day.
Company
Remote-first support for every Drivings market.
Data & privacy
For data requests — access, correction, deletion — email privacy@drivings.com. We respond within one month.
Before you write in
The questions our support inbox gets most — often the fastest path to an answer.
Most messages get a human reply within one working day. If you write in over a weekend or public holiday, expect a response on the next working day.
You can cancel in one tap from inside the app — no email needed. If you'd rather we did it for you, email support@drivings.com from the address on your account and we'll handle it.
Yes — mention your deadline in the subject line of your email to press@drivings.com and we'll prioritise it. For urgent enquiries outside office hours, add "URGENT" in the subject.
We don't run a phone support line — keeping costs low is how we keep plans affordable. Email gets you a written record of the answer, which most learners prefer anyway.
Drivings is a remote-first company. Our team supports learners across every market we serve.